ITSM for a Large Telco: Platforms, Architecture and Seamless Automation of Operations
1. The response layer is where autonomy stalls At 00:17 on 18 September 2025, a contractor working for an Australian mobile operator locked a firewall…
Category Artificial Intelligence
Read MoreITSM for a Large Telco: Platforms, Architecture and Seamless Automation of Operations
The Software Engineering Behind Modern OSS/BSS: Cloud-Native, Microservices, APIs, DevSecOps and SRE Explained
1. OSS/BSS became a software engineering problem A single product order for a business fibre connection now crosses more software than an entire telecom IT…
Network Digital Twins on Graphs: Google Spanner Graph and Neo4j Compared, from Concept to Practice
1. A network that nobody can draw At 02:10 on a weekday, the network operations centre (NOC) of a regional mobile operator in the Dallas…
Building Autonomous Network Operations: Architecture, closed loops, AI agents and governance at scale
The strategy is no longer the hard part. Almost every operator has already declared a direction toward autonomous, AI-driven, intent-based operations, and the industry has…
Artificial Intelligence Is Changing the Structure of Network Traffic, Not Just Its Volume
For two decades, network planning has rested on a single assumption: traffic volumes grow, but traffic structure remains stable. Demand was downstream-heavy, dominated by cacheable…
The Autonomous Networks Journey: From Basic Automation to AI-Driven Telco Operations
Autonomy has stopped being a slideware ambition and started producing audited numbers. In February 2026, an operator received the world’s first Level 4 autonomy validation…