ITSM for a Large Telco: Platforms, Architecture and Seamless Automation of Operations
1. The response layer is where autonomy stalls At 00:17 on 18 September 2025, a contractor working for an Australian mobile operator locked a firewall…
Category Vendor Landscape & Ecosystem
Read MoreITSM for a Large Telco: Platforms, Architecture and Seamless Automation of Operations
The Software Engineering Behind Modern OSS/BSS: Cloud-Native, Microservices, APIs, DevSecOps and SRE Explained
1. OSS/BSS became a software engineering problem A single product order for a business fibre connection now crosses more software than an entire telecom IT…
Network Digital Twins on Graphs: Google Spanner Graph and Neo4j Compared, from Concept to Practice
1. A network that nobody can draw At 02:10 on a weekday, the network operations centre (NOC) of a regional mobile operator in the Dallas…
The Data Layer of Autonomous Networks: Streaming, Lakehouse, Real-Time Processing and How to Govern Them
1. The layer every other layer is bounded by When a transport ring fails at the busy hour, the data platform of an operations centre…
Telco Cloud and the New Lock-In: From NFV to Kubernetes, the Edge, and Who Really Controls the Operator Stack
1. Software left the box. Control did not follow In October 2012, a group of thirteen network operators published a short white paper that set…
Real-Time Network Assurance: Observability Technologies for Detection, Root Cause Analysis and Service Impact assessment
1. From monitoring to end-to-end intelligent service assurance An operator that invests in observability is buying five outcomes, not a tool: detect a degradation before…